This 1-day workshop will provide you with a set of skills to help you feel more confident and in control as a host.
The following content will be covered:
- Establish Your Businesses Service Charter
- Understand the Importance of a ‘Winning Welcome’
- The ways to strive to Impress your guests
- Integrity – Why is it so important?
- Building and Leading your Best Team; includes creating a positive Team Culture, Managing Change, Working Collaboratively and Building Strong Relationships through Honesty, Awareness and Trust.
- Team Motivation – Targets and Goal setting, celebrating the Wins! Daily Sales recording.
- Pandemic Confidence – Create a Supportive Team, Clear Messaging, Confidence Building and why we must be Resilient during the challenging times.
This course is funded by the European Social Fund for businesses in Cornwall and the Isles of Scilly. Don’t miss out! Contact us on 07983 469870 or email email@example.com for further information.