Bringing nearly 30 years of experience in administration, training support, and the hospitality industry, Lisa excels in ensuring the seamless delivery of accredited training programmes at Saffron Academy. Her role involves coordinating with awarding bodies, managing key administrative tasks, and supporting training teams to drive learner success.
With a keen eye for detail and a passion for organisational excellence, Lisa plays a crucial part in maintaining high standards across the academy. Her background in hospitality has shaped her customer-first approach, allowing her to build strong relationships with both internal and external stakeholders.
Lisa thrives in fast-paced environments, managing multiple tasks with precision while ensuring the smooth operation of all elements of training administration. She is committed to fostering a positive and productive environment for both learners and staff, continually looking for ways to improve processes and outcomes.
Key Skills & Expertise:
- Training Support: Facilitating the delivery of accredited programmes by working closely with trainers and awarding bodies.
- Administrative Expertise: Handling data management, scheduling, registrations, and ensuring compliance with programme requirements.
- Customer Service Excellence: Utilising her hospitality experience to build positive relationships with all stakeholders.
- Project Management: Overseeing projects from start to finish, ensuring timely execution and success.
- Collaboration & Communication: Working closely with teams, trainers, and external partners to achieve shared goals.
Saffron Academy Limited - Training and HR Services 