Clair Hall – Director
With 30 years of experience across HR, training, and business development, Claire has built a career dedicated to helping organisations grow through people development.
Raised in Cornwall, Claire’s journey began in the hospitality industry, working in local pubs and holiday parks. These early roles instilled in her a deep understanding of the importance of customer service, team cohesion, and practical problem-solving—skills that laid the foundation for her future in HR and training.
After joining Newquay for Excellence, Claire discovered her passion for empowering individuals to reach their full potential. She transitioned into training and development, where she quickly became known for her ability to inspire growth and facilitate change. From her role at Mercury Scales, where she developed HR and training solutions, Claire took the next step in her career by founding Saffron Academy. There, she now specialises in providing independent HR services and tailored training for businesses across Cornwall.
At Saffron Academy, Claire’s role is a dynamic blend of hands-on HR consultancy, team facilitation, and training delivery. She works closely with businesses to ensure they have the right people, processes, and systems in place to thrive, offering bespoke solutions that make a real impact on performance and productivity. Claire’s infectious enthusiasm and commitment to creating positive change have made her a trusted partner for businesses in Cornwall, helping them navigate the complexities of HR and team development.
Known throughout the region for her high energy, warm personality, and, of course, her loud laugh (which you’ll definitely hear if you work with her!), Claire brings a fun and engaging approach to every project. Whether it’s delivering training sessions, guiding teams through performance evaluations, or offering strategic HR advice, Claire is passionate about helping others achieve success and fostering environments where people can grow, thrive, and perform at their best.
Key Strengths & Experience:
- Expertise in team facilitation, performance evaluations, and employee relations, helping businesses build high-performing, collaborative teams.
- Specialises in training needs analysis, creating bespoke training programs to address skills gaps and enhance team capabilities.
- Proven experience in designing and delivering engaging training sessions in leadership, communication, customer service, and technical skills.
- Skilled in providing systems and procedure support to ensure HR processes are effective, efficient, and compliant.
- Strong background in offering management advice and guidance, ensuring businesses can navigate HR challenges and improve overall performance.
- Well-known for her energetic and engaging approach, always delivering practical, actionable solutions that drive business success.
Saffron Academy Limited - Training and HR Services 